Titre : | The role of leader behaviors in hospital-based emergency departments'unit performance and employee work satisfaction. (2011) |
Auteurs : | Blossom-Yen-ju LIN ; CHEN (Jih-Chang) : TWN. Department of Emergency Medicine. Chang Gung Memorial Hospital. Chang Gung University. Linkou Taoyuan. ; HSU (Chung-Ping-c) : TWN. Division of Thoracic Surgery. Taichung Veterans General Hospital. Taichung. ; JUAN (Chi-Wen) : TWN. Lee's General Hospital. Taichung County. ; LIN (Cheng-Chieh) : TWN. College of Medicine. China Medical University. Taichung. ; LIN (Hung-Jung) : TWN. Department of Emergency Medicine. Chi-Mei Foundation Hospital. Tainan. ; Institute of Health Services Administration. College of Public Health. China Medical University. Taichung. TWN |
Type de document : | Article |
Dans : | Social science and medicine (vol. 72, n° 2, Janvier 2011) |
Pagination : | 238-246 |
Langues: | Anglais |
Mots-clés : | Comportement ; Personnel hospitalier ; Personnel médical hospitalier ; Infirmier hospitalier ; Hôpital ; Hospitalisation ; Structure hospitalière ; Service urgence ; Performance ; Employé ; Travail ; Satisfaction ; Taiwan ; Médecin ; Profession santé ; Service infirmier ; Infirmier ; Asie |
Résumé : | [BDSP. Notice produite par INIST-CNRS oR0xsJjo. Diffusion soumise à autorisation]. The role of the leader of a medical unit has evolved over time to expand from simply a medical role to a more managerial one. This study aimed to explore how the behavior of a hospital-based emergency department's (ED's) leader might be related to ED unit performance and ED employees'work satisfaction. One hundred and twelve hospital-based EDs in Taiwan were studied : 10 in medical centers, 32 in regional hospitals, and 70 in district hospitals. Three instruments were designed to assess leader behaviors, unit performance and employee satisfaction in these hospital-based EDs. A mail survey revealed that task-oriented leader behavior was positively related to ED unit performance. Both task-and employee-oriented leader behaviors were found to be positively related to ED nurses'work satisfaction. However, leader behaviors were not shown to be related to ED physicians'work satisfaction at a statistically significant level. Some ED organizational characteristics, however, namely departmentalization and hospital accreditation level, were found to be related to ED physicians'work satisfaction. |