Titre :
|
Overcoming language barriers in health care : Costs and benefits of interpreter services. (2004)
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Auteurs :
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Elizabeth-A JACOBS ;
Donald-S SHEPARD ;
Esta-Lee STONE ;
Jose-A SUAYA
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Type de document :
|
Article
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Dans :
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American journal of public health (vol. 94, n° 5, 2004)
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Pagination :
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866-869
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Langues:
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Anglais
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Mots-clés :
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Langage
;
Analyse coût avantage
;
Service
;
Migrant
;
Etats Unis
;
Amérique
;
Langue étrangère
;
Relation soignant soigné
;
Amérique du Nord
|
Résumé :
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[BDSP. Notice produite par INIST-CNRS J569cR0x. Diffusion soumise à autorisation]. Objectives : We assessed the impact of interpreter services on the cost and the utilization of health care services among patients with limited English proficiency. Methods : We measured the change in delivery and cost of care provided is patients enrolled in a health maintenance organization before and after interpreter services were implemented. Results : Compared with English-speaking patients, patients who used the interpreter services received significantly more recommended preventive services made more office visits, arid had more prescriptions written and filled. The est mated cost of providing interpreter services was 5279 per person per year. Conclusions. Providing interpreter services is a financially viable method for enhancing delivery of health care to patients with limited English proficiency.
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