Titre : | Social policy & administration, vol. 32, n° 3. - 1998/09 |
Type de document : | Bulletin |
Paru le : | 01/09/1998 |
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The research on which this paper is based is part of a wider study of quality assurance and the voluntary sector. The focus of this paper is on complaints procedures, as part of quality assurance mechanisms, where voluntary agencies are the cont[...]
Article
This paper examines the strengths and weaknesses of citizens'juries as a model for public involvement in health care. It does so through observation of two citizens'juries run by the same Health Authority, during the summer of 1996. The framewor[...]
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The New Labour government in Britain is the first post-deregulation regime in Europe and the first to attempt tp re-regulate the labour market. In particular, its welfare-to-work programme and New Deal for Lone Parents are aimed at shifting acti[...]