Mots-clés
BDSP5 Thésaurus > Ethique > Droits personne > Droit catégoriel > Droits usager > Satisfaction usager
Satisfaction usagerSynonyme(s)Satisfaction de l'usager ;Satisfaction de l'utilisateur Satisfaction du maladeVoir aussi |
Documents disponibles dans cette catégorie (762)
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The acceptability of satisfaction as a quality indicator is qualified by several well known measurement problems. This study examines the variability in satisfaction evaluations related to different measurement methods and the effect of response[...]Article
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M. BAHON ; et al. ; F. GENOUD ; H. GUILLAIN, introd. ; C. HELIAT-MAILLOT ; O. JEANNERET, introd. |Article
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There has been increasing interest in using patient satisfaction as an indicator of quality of care by the purchasers of health plans, as well as the basis for marketing by competing plans. Few studies have examined if availability and utilizati[...]Article
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Ouvrage
Resources can never keep pace with the demand for more and better health services. Health service clinicians, managers and policy makers must make increasingly difficult choices among many option[...]Ouvrage
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