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Titre :
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Lean design in healthcare : A journey to improve quality and process of care
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Auteurs :
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Adam Ward
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Type de document :
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Ouvrage
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Editeur :
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London [GBR] : Routledge, 2019
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ISBN :
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978-1-03-217859-2
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Description :
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145p.
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Langues:
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Anglais
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Classement :
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NE00/ (GESTION DE LA QUALITE)
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Mots-clés :
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Contrôle qualité
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Système santé
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Gestion hospitalière
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Méthodologie
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Amélioration continue de la qualité
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Rentabilité
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Résumé :
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This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This book chronicles the journey of a fictitious healthcare delivery organization using the Simpler Design System principles based on Lean methodologies. While the characters and actual story is fictitious, it is based on the journey many healthcare systems and clients have taken, the issues they have faced, and the successes and failures they’ve had.
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