Titre : | Primary care Receptionists : Roles and collaboration with other primary health care practitioners in two French community health centers (a qualitative study) |
Auteurs : | Oluwaseun Cecelia Alasoadura ; Ecole des hautes études en santé publique (EHESP) (Rennes, FRA) |
Type de document : | Mémoire |
Année de publication : | 2020 |
Description : | 39p. / tabl., ann. |
Langues: | Français |
Classement : | MPH20/ (Master EHESP International master of public health - MPH) |
Mots-clés : | Soins santé primaire ; Accueil ; Secrétaire médical ; Travail équipe ; Profession santé ; Médecin généraliste ; Personnel administratif ; Travail pluridisciplinaire ; Enquête qualitative |
Résumé : | Primary care is the central pillar of healthcare in which receptionistsfulfil an essential role, shaping patient’saccess to health professionals. They are mainlyportrayed as the face of the care team. Despite their level of importance in the team and in patient’s pathway of care, there still exists some obstaclesto their proper team integration. This dissertation’s objective is to explore and expand the experiences and perceptions of general practitioners (GP’s), nurses, receptionists and a clinical psychologist on the roles of receptionists in primary care and barriers to better team integration and collaborationbetween these primary health care professionals and receptionists. |
Diplôme : | Master MPH of public health |
Plan de classement simplifié : | Master of Public Health - master international de Santé Public (MPH) |
En ligne : | https://documentation.ehesp.fr/memoires/2020/mph/oluwaseun_cecelia_alasoadura.pdf |
Exemplaires (1)
Code-barres | Cote | Support | Localisation | Section | Disponibilité |
---|---|---|---|---|---|
098890 | MPH20/0003 | Mémoire | Rennes | Magasin | Empruntable Disponible |
Documents numériques (1)
mph/alasoadura URL |