| Titre : | The Flemish version of a new European standardised outcome instrument for measuring patients'assessment of the quality of care in general practice. (2002) |
| Auteurs : | W. PEERSMAN ; J. DE MAESENEER ; N. JACOBS ; L. SEUNTJENS ; Scientific Society of Flemish General Practitioners. BEL |
| Type de document : | Article |
| Dans : | Archives of public health (vol. 60, n° 1, 2002) |
| Pagination : | 39-58 |
| Langues: | Anglais |
| Mots-clés : | Belgique ; Europe ; Surveillance épidémiologique ; Epidémiologie ; Homme ; Etat santé ; Autoquestionnaire ; Autoévaluation ; Médecine générale ; Qualité ; Soins ; Satisfaction ; Psychométrie ; Questionnaire |
| Résumé : | [BDSP. Notice produite par INIST-CNRS 6R0x25KL. Diffusion soumise à autorisation]. Introduction : Patients satisfaction is a concept that is receiving increasing attention in medical care. It is important that valid and reliable instruments for obtaining patients'evaluations are available. The EUROPEP-project developed an internationally standardised instrument for patients'evaluations of general practice care. This instrument consists of a written questionnaire, comprising 23 questions that focus on patients'evaluations of a wide range of aspects of general practice care. Objectives : The purpose of this study is to examine the psychometric properties of the Flemish version of the EUROPEP instrument. The following specific questions will be considered : is there sufficient item-response ; is there sufficient response variability ; is it possible to discriminate between groups ; can we identify different subdimensions and are the individual items and the instrument reliable ? Methods : 3120 patients visiting 39 general practices were approached and offered a self-administered questionnaire, including the EUROPEP instrument. A total of 2545 questionnaires returned to the research unit. Results : The item response was good or acceptable for most items. We were confronted with a lack of response variability because of a ceiling-effect. It is possible to discriminate between groups : older patients reported higher levels of satisfaction and higher educational attainment is associated with dissatisfaction. We can identify 5 different subdimensions. The reliability of the items and of the different sub-scales is very high. Conclusion : The EUROPEP instrument can be a valuable instrument in assessing patients'evaluations of primary health care. |
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