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Article

Lean in healthcare : The unfilled promise ?

RADNOR (Zoe-J) : GBR. Cardiff Business School. Operations Management. Coventry. ; HOLWEG (Matthias) : GBR. Cambridge Judge Business School. ; WARING (Justin) : GBR. Nottingham University Business School. |

Dans Social science and medicine (vol. 74, n° 3, 2012)

[BDSP. Notice produite par INIST-CNRS l7p9R0xI. Diffusion soumise à autorisation]. In an effort to improve operational efficiency, healthcare services around the world have adopted process improvement methodologies from the manufacturing sector,[...]

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Article

Policy and practice in the use of root cause analysis to investigate clinical adverse events : Mind the gap.

Davide NICOLINI ; MENGIS (Jeanne) : CHE. University of Lugano. ; WARING (Justin) : GBR. Nottingham University Business School. ; Warwick Business School. The University of Warwick. Coventry. GBR |

Dans Social science and medicine (vol. 73, n° 2, 2011)

[BDSP. Notice produite par INIST-CNRS Er9qR0xF. Diffusion soumise à autorisation]. This paper examines the challenges of investigating clinical incidents through the use of Root Cause Analysis. We conducted an 18-month ethnographic study in two [...]

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