Résumé :
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The objective of this study was to identify participant and environment variables that affect pharmacist - patient communication, and test their effects in a range of community pharmacy practices. Data were collected through unobtrusive observation, patient interviews, and pharmacist interviews in 12 community pharmacies. Random samples of 30 patients who received a precripton from a participating pharmacist were selected at each of the 12 pharmacies, yielding a total sample size of 360 patients. Relationships for pharmacists counselor role orientation, patient conselee role orientation, lack of time, patient privacy, prescription transfer by the pharmacist, and importance of information with occurence of communication, were tested using logistic regression analysis. Relationships among the independent variables with length and content of communication were tested using multiple regression analysis. Significant relationships (p
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